With every complex system i.e., typically more than 3 remote controls – we all but insist that our clients use a custom programmable remote handpiece. We have learnt that in the end, what makes our clients happy with their purchase is whether or not it is easy to use. If they find it very easy to use then we have happy clients; happy clients recommend us to their family and friends. We do not advertise our business, most of our new business comes through referrals, so it is absolutely critical to us that you are happy with your purchase and part of that is it must be super easy to use. Making a complex system super easy to use requires some very clever technology and programming, but it’s all worth it in the end.
This is how it should work: Want to watch Foxtel? OK, pick up the remote hand-piece and press the button labelled “Watch Foxtel” – that’s it!
But it is what happens hidden in the background through smart programming that does all the work and makes it appear simple. The intelligent, programmable remote handpiece has been programmed by us so that when you press that one button “Watch Foxtel”, the following happens:
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